Some Facebook accounts were apparently deleted for no apparent reason this week, and users are upset.
“Holy shit: Facebook has deactivated the accounts of *all* the admins of the International Association of Gay Square Dance Clubs FB group,” one user tweeted. “No appeal, no further explanation. Account is just…gone,” tweeted another.
Users began reporting the surge in deactivated accounts late Thursday, and more users said their accounts were deactivated on Friday. Users are told their accounts violated “community standards,” according to the New York Post, and that their removal “cannot be reversed.” It is not clear how many accounts have been removed, though the surge in reports makes it clear that something has gone wrong at the company level. Several users have had their accounts restored, also without notice.
Facebook spokesperson Andy Stone confirmed the glitch on Twitter Friday morning.
“We’re aware that some users are experiencing issues accessing their Facebook accounts and we are working to resolve them as quickly as possible,” he said.
In a follow-up statement to Protocol, the company said: "Earlier today, a technical issue caused a small number of people to have trouble accessing Facebook. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience.”
Facebook users have reported for years that the company makes it difficult to reclaim accounts after they've been hacked, and while that seems unrelated to this week's spate of deactivations, the inability to track down a real person for support with Facebook account issues seems to be persistent.
Meta has been having a rough week on the Facebook glitch front. On Thursday, The Verge reported that a bug in the platform's News Feed algorithm resulted in the accidental boost of harmful content, including misinformation, that was supposed to be down-ranked. The bug reportedly surfaced in 2019, but was was erroneously ranking content for at least six months, though it was first introduced in 2019.
This story was updated April 1 with additional comment from Meta.