The startup said in its announcement that it will fully compensate the victims of the hack, in which an unauthorized user posted a fake minting link in Fractal's "#announcements" channel. Fractal said that other Discord channels may have also experienced a hack at the same time, and that it is "working with them to compare notes and track down the hacker."
Fractal launched just over a week ago, and has already become a big name in the NFT world. "With over 100,000 members in our community, it’s quite impressive that the hacker only managed to dupe .3% of our community," the said in a statement. In a Twitter video, co-founder Justin Kan encouraged Fractal members to "always be using a burner" for their crypto wallets, and to always be on the lookout for scams like this one.
Scammers like this have become a staple of the crypto industry, whether they're "rug-pulling" and taking buyers' money or just trying to convince users to give them access to their wallets. And for now, there's not much companies like Fractal can do other than encourage users to be diligent. "We must use our best judgement as there’s no “undo button” in crypto," the company said.