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FTC announces a settlement with Zoom over security issues

Image: Chris Montgomery

Zoom will implement new security practices as part of a proposed settlement with the Federal Trade Commission, the agency announced on Monday.

"Zoom has agreed to a requirement to establish and implement a comprehensive security program, a prohibition on privacy and security misrepresentations, and other detailed and specific relief to protect its user base, which has skyrocketed from 10 million in December 2019 to 300 million in April 2020 during the COVID-19 pandemic," the FTC said in a press release.

The FTC accused Zoom of deceiving customers when it falsely promised end-to-end encryption and "secretly" installed a web browser called ZoomOpener.

Under the proposed settlement, Zoom will undergo third-party audits of its security program every year.

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