Bulletins

Microsoft Teams, Office go down for several hours amid Active Directory problems

The outage also affected Azure and Dynamics 365 users who rely on AAD.

Microsoft Teams, Office go down for several hours amid Active Directory problems

The cause of the outage is a configuration change to Azure Active Directory that went awry.

Photo: Microsoft

Users of two of Microsoft's most important products — Microsoft Office and Teams — were unable to access their accounts for several hours Monday afternoon following a configuration change to Azure Active Directory that went awry.

The outage also affected Azure and Dynamics 365 users who rely on AAD, a cloud service that lets companies verify how their users can access corporate resources. Around 2:15 p.m. PT Microsoft said it was rolling out a fix that was expected to take hold over the next hour.

Tom Krazit

Tom Krazit ( @tomkrazit) is Protocol's enterprise editor, covering cloud computing and enterprise technology out of the Pacific Northwest. He has written and edited stories about the technology industry for almost two decades for publications such as IDG, CNET, paidContent, and GeekWire, and served as executive editor of Gigaom and Structure.

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