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Salesforce is requiring multi-factor authentication for all users

Starting next month, Salesforce will require multi-factor authentication for access to its cloud products.

Salesforce's Chicago office building.​

Salesforce will require multi-factor authentication for access to its cloud products.

Photo: Salesforce

Salesforce will require all users to have multi-factor authentication (MFA) turned on beginning Feb. 1, in order to access their accounts, The Record reports.

Salesforce first announced the coming MFA requirement in March of last year, as a way to combat security threats. "The global threat landscape is constantly evolving, and the types of attacks that can cripple a business and exploit consumers are on the rise," Salesforce stated. "MFA is one of the easiest, most effective tools for enhancing login security, and safeguarding your business and data against security threats."

In a support document published last month, the company outlined a few forms of acceptable authentication, including the Salesforce Authenticator, Google Authenticator and Microsoft Authenticator apps, or built-in methods like Apple's Touch ID feature. The MFA requirement will apply to Sales Cloud, Service Cloud and Experience Cloud among other cloud products.

Aisha Counts

Aisha Counts (@aishacounts) is a reporter at Protocol covering enterprise software. Formerly, she was a management consultant for EY. She's based in Los Angeles and can be reached at acounts@protocol.com.

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