ServiceNow will acquire Mapwize for an undisclosed sum, it plans to announce Wednesday, a deal that pushes the tech vendor deeper into its mission to support the future of work.
ServiceNow already sells products that, among other use cases, allow firms to track which employees are vaccinated. And now, with Mapwize, it wants to help workers find their way around the office.
Mapwize sells software that allows businesses and other customers to visualize the insides of their headquarters to assist employees and visitors alike in navigating sprawling corporate campuses that can span hundreds of thousands of square feet. Such a product could become more important in a hybrid work world where workers have a different desk each time they arrive at the office or are trying to reserve a seat around colleagues they collaborate with most closely, per ServiceNow Vice President Deepak Rammohan Bharadwaj.
"You start to think about these interesting new uses … and mapping tends to become a requirement we hear about quite a bit," he told Protocol. "As an employee today, I may be sitting in building A, floor three. Tomorrow, I may be sitting in building C, floor five."
The tool can also help business leaders to better understand how employees are using a company's existing real estate to ultimately lower operational costs or implement improved social-distancing measures.
ServiceNow is not the only company that sees a sales opportunity helping companies navigate the post-pandemic world. Last year, Salesforce rolled out Work.com, its own employee experience platform.