Bulletins

ServiceNow acquires Mapwize to help employees navigate the office

The tech vendor is acquiring Mapwize for an undisclosed sum, a deal that pushes ServiceNow deeper into its mission to support the future of work by helping employees navigate large corporate campuses.

ServiceNow acquires Mapwize to help employees navigate the office
ServiceNow headquarters in Pleasanton, California.
Photo: Smith Collection via Getty

ServiceNow will acquire Mapwize for an undisclosed sum, it plans to announce Wednesday, a deal that pushes the tech vendor deeper into its mission to support the future of work.


ServiceNow already sells products that, among other use cases, allow firms to track which employees are vaccinated. And now, with Mapwize, it wants to help workers find their way around the office.

Mapwize sells software that allows businesses and other customers to visualize the insides of their headquarters to assist employees and visitors alike in navigating sprawling corporate campuses that can span hundreds of thousands of square feet. Such a product could become more important in a hybrid work world where workers have a different desk each time they arrive at the office or are trying to reserve a seat around colleagues they collaborate with most closely, per ServiceNow Vice President Deepak Rammohan Bharadwaj.

"You start to think about these interesting new uses … and mapping tends to become a requirement we hear about quite a bit," he told Protocol. "As an employee today, I may be sitting in building A, floor three. Tomorrow, I may be sitting in building C, floor five."

The tool can also help business leaders to better understand how employees are using a company's existing real estate to ultimately lower operational costs or implement improved social-distancing measures.

ServiceNow is not the only company that sees a sales opportunity helping companies navigate the post-pandemic world. Last year, Salesforce rolled out Work.com, its own employee experience platform.

Latest Bulletins

Expensify, which makes cloud software that helps businesses manage their expenses, filed for an initial public offering on Friday.

Keep Reading Show less

Netflix fired the person who organized the upcoming walkout over Dave Chappelle's new comedy special, "The Closer," on suspicion of disclosing metrics to the press, according to The Verge. The worker, who is Black, was not named for fear of online harassment.

Keep Reading Show less

This week Google began rolling out an infinite scroll feature "for most English searches on mobile in the U.S.," according to the company. Prior to the update, mobile users had to click a button to load a new page of results.

Keep Reading Show less

The director of the U.S. Cybersecurity and Infrastructure Security Agency tweeted Friday in praise of people "working to find and responsibly disclose vulnerabilities."

Keep Reading Show less

Beijing is considering elevating the Antimonopoly Bureau to a vice-ministerial level agency amid a widening regulatory crackdown on Big Tech, Reuters reported Wednesday.

Keep Reading Show less

A top Google executive on Friday criticized a major forthcoming antitrust bill in the Senate, warning that the American Innovation and Choice Online Act could have "unintended consequences" that break "a range of popular products that people use everyday."

Keep Reading Show less

The Securities and Exchange Commission is expected to approve the first bitcoin futures ETF next week.

Keep Reading Show less

A prominent human rights activist and Saudi dissident is suing Twitter for allegedly hiring two men who acted as spies for the Saudi government. The suit accuses Twitter of negligence in its failure to detect the two spies inside the company — who are currently under indictment from U.S. federal prosecutors — and prevent them from stealing personal information for the Saudi government.

Keep Reading Show less

Atlassian will reopen most of its U.S. offices next month, the company told employees Wednesday.

Keep Reading Show less

Coinbase wants Congress to prevent the Securities and Exchange Commission from regulating crypto and turn the job over to a new body, according to a new report.

Keep Reading Show less

LinkedIn founder and early Facebook investor Reid Hoffman applauded Facebook whistleblower Frances Haugen for coming forward and said he is "disappointed" in how the company handled the problems she disclosed to begin with. "It's OK to have done the internal research and not reported it," he said in an interview with Bloomberg. "But you then start the work streams to fix it."

Keep Reading Show less

Netflix CEO Ted Sarandos wrote an all-staff memo Wednesday night that once again defended the company's decision to stream Dave Chapelle's new comedy special, "The Closer," which has drawn widespread criticism from LGBTQ-plus activist groups.

Keep Reading Show less

HTC unveiled its new Vive Flow consumer headset Thursday morning, positioning it as a device for meditation, downtime and mental well-being. The headset is priced $499, and can be preordered starting Thursday; it will begin shipping in November.

Keep Reading Show less

Microsoft will remove its platform for LinkedIn in China later this year because of the difficult internet compliance rules set by the Chinese government, according to a Thursday announcement.

Keep Reading Show less

Top House Democrats unveiled a bill Thursday that would force big online companies like Facebook and Twitter to face liability if the algorithms that shape their sites push content that drives harm in the real world.

Keep Reading Show less

Americans overwhelmingly believe that social media makes it easier to spread misinformation and fake news, a new survey found, but they're divided along stark partisan lines when it comes to how heavily they weigh that concern against other issues, like censorship.

Keep Reading Show less

Reddit has launched a new feature that will allow users to predict the outcomes of real-world events and place virtual "tokens" as bets on the likelihood of their predictions.

Keep Reading Show less

A bipartisan group of senators will introduce a bill prohibiting Big Tech platforms from giving preference to their own offerings, according to a release from Sen. Amy Klobuchar, the Democrat leading the group.

Keep Reading Show less

WeChat and Tencent's other popular messaging app QQ has blocked searches of Coinbase, along with names of other crypto exchanges, Protocol has learned.

Keep Reading Show less

Microsoft has hired a law firm to conduct an independent review of the human rights and surveillance impacts of its contracts with law enforcement, including federal immigration agencies and the New York Police Department, following pressure from activist shareholder group Open Mic.

Keep Reading Show less

Amazon engaged in "a formal, clandestine strategy" of copying other sellers' goods with its own brands in India and then ensured its offerings appeared near the top of searches on the ecommerce platform, according to a Reuters investigation.

Keep Reading Show less

Snapchat went down for some users Wednesday morning. The platform tweeted around 7:45 a.m. ET that it was looking into the issue and tweeted again around 10:30 a.m. ET that the problem had been resolved.

Keep Reading Show less

Stripe is building a crypto team, three years after the fintech powerhouse shut down support for bitcoin.

Keep Reading Show less