Power

Playlists and podcasts? Netflix is exploring developing ‘N-Plus’

In a survey, Netflix is asking users how they would feel about a "future online space" called N-Plus.

Playlists and podcasts? Netflix is exploring developing ‘N-Plus’

Netflix queried people in a survey about a wide range of features and content, including podcasts, user-generated playlists, how-tos and more.

Photo: Unsplash

Custom TV show playlists? In memoriam pages? They're all things that Netflix is weighing for "N-Plus," a project it describes as a "future online space where you can learn more about the Netflix shows and things related to them."

In a survey sent to users, including Protocol reporter Biz Carson, Netflix queried people about a wide range of features and content, including podcasts, user-generated playlists, how-tos and more. "N-Plus is a future online space where you can learn more about the Netflix shows you love and anything related to them," the survey said.

Contacted by Protocol, a Netflix spokesperson said that the survey was part of regular efforts to poll its audience on things the company was exploring, but said that it didn't have anything further to share for now.

Netflix has long produced behind-the-scenes interviews, podcasts and other supporting content to promote its originals, and shared it through YouTube, Instagram and other platforms; examples for this include its Netflix Family Instagram account or Strong Black Lead Twitter following. The survey now suggests that the company may double down on those promotional efforts, while also adding some additional social features.

One feature mentioned is the ability to build and share custom playlists, so that N-Plus users could theoretically build lists of their favorite TV shows and publish them online or share with friends. "If viewers are not members, they can only see a trailer for the show itself," the survey sent to this author said.

The playlist idea also extends to music, where the survey asked how people would feel about N-Plus listing all the music from a TV show and people being able to create playlists from it.

Netflix is also considering having N-Plus affect its TV show development. One question asked how people would feel if N-Plus had a way to "learn about a planned show (pre-production) and influence its development with feedback before filming has finished." It also is considering hosting reviews of TV shows from users, potentially showing ones from people with similar viewing taste, according to the survey.

Whether any of this makes it to N-Plus (or whether Netflix launches N-Plus at all) is unknown. The company is known for obsessively testing new features and products, some of which never make it to market.

One thing the survey makes clear, though, is that Netflix wants to own more than just the TV shows but the world of content around it. "You might get to N-Plus when you Google search for anything about a show or actors from a show you're interested in, or you might find links to it in messages you get from Netflix, or there might be a link to it on pages inside the Netflix app," the survey said.

Netflix editorial and publishing manager Max Mills suggested in a conversation with Protocol last fall that audience engagement was key to the company's efforts to establish its own originals. "We don't have this legacy of 40 years of established IP. We're creating these new stories, these new worlds and these new fandoms," Mills said.

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