June 3, 2020
Image: Getty Images / Spencer Platt
Welcome to Protocol Cloud, your comprehensive roundup of everything you need to know about the week in cloud and enterprise software. This week: A spring we'll never forget, Docker's big reset and Zoom's amazing quarter.
None of us chose this moment in time to be here. And none of us will ever forget it.
It is a privilege to be paid United States Dollars to write about something as important but esoteric as cloud computing. But at a time like this — as many American citizens watch lines be crossed in ways they never thought they would be — it can seem difficult to justify why anyone should care about enterprise computing.
But actually it matters deeply: Enterprise technology provides the infrastructure for everything good and bad about the current state of the world. After months during which cloud companies fell over themselves to explain how closely they were working with federal, state and local governments amid a pandemic, their tone has changed.
Although they've all expressed some degree of sympathy with the fate of George Floyd and solidarity with the protests that followed his death, AWS, Microsoft and Google have all been vocal in the past about their desire to provide cloud tech tools to law enforcement agencies.
All things must pass. But tech companies are probably fooling themselves if they think they'll be able to do business as usual in the future with police departments, state governments and federal agencies that conduct themselves in this fashion.
Be ready for that Monday partner meeting. Your weekly Saturday newsletter to the fast changing venture capital and startup world.
Contain multitudes: Docker, the container pioneer, got off the enterprise startup roller coaster last November, selling a huge chunk of its business to Mirantis and refocusing on the business that made it famous. Docker CEO Scott Johnston and I talked last week about its chaotic past and its plans for the future.
Blocked and reported: My colleague Shakeel Hashim chatted with Wasabi CEO David Friend, who thinks his cloud-storage startup fits into a future in which tech infrastructure will be built block by block using lots of vendors, like assembling Legos. Color me skeptical: While Wasabi's services are much cheaper than paying AWS or another major cloud vendor for storage, if you're spending a lot of money on computing, AWS would probably cut you a deal on storage pricing.
What was your first job in tech?
My first job was the summer of eighth grade around 1996 when I worked at a mom and pop ISP called Electriciti. It was started by Chris Alan, who was a pioneer of peering on the Internet. I'm grateful to have had that job because Chris hired extraordinary people who taught me a lot and who went on to be engineering and product leaders at Microsoft, Splunk and others — and I was even lucky enough to hire a few at my old company, OpenDNS.
What's the best piece of advice you could give to someone starting their first tech job?
I've always believed that strategy is determined by the people who do the work, so my advice is: "Do the work." That might mean doing research about what you're working on, making sure you're doing the right work, signing up for the annoying tasks, and following through to a high degree.
What has changed the most at your company over the past three months?
Structured communication has increased dramatically. We're explicitly creating more all-hands moments, more Q&A, more 1:1s. We want to know how people are doing, we want people to know what's important and why it's important, and we want people to feel connected. Making room for that has been critical and wonderful. I think productivity has gone up, too.
What will be the biggest challenge for cloud computing over the coming decade?
It's hard to predict the future, but I would say the primary challenge for cloud computing is managing the exploding data privacy and security regulations that are being created across geographies and regions. Companies will increasingly look for cloud solutions to help them stay secure and compliant, which represents a tremendous opportunity, too.
Will the pandemic usher in a new era of remote working, or will we all come back together when it is safe to do so?
It's clear that a lot of employers previously believed many jobs couldn't be done remotely and now clearly have shown they can be. And it's important to remember that WFH during a pandemic is the least ideal form of WFH: People haven't planned for it, haven't set up home offices, they have increased child care needs, and they have the stress of major health issues going on. If things are working this well with all that, it stands to reason that remote work will stay for many people after the pandemic ceases to be a primary driver for remote work.
Thanks for reading — we'll see you next week.
Correction: A previous version of this article misspelled the name of David Ulevitch. Updated June 4, 2020.