April 14, 2022
Photo: Josiah Farrow via Unsplash
Hello and welcome to Protocol Enterprise! Today: how one enterprise software company is trying to make shipping goods in a supply-chain crisis more efficient, TSMC cashes in on the chip shortage, and this week’s enterprise tech moves.
Cybersecurity incidents are somewhat inevitable, despite the best efforts of security professionals to protect their companies. According to new research from Splunk, maybe it’s time to start thinking about faster ways to recover from those incidents: 54% of survey respondents said they’d been forced offline once a month by security incidents, with the median time to recover at 14 hours.
The pandemic created a bullwhip in supply and demand that rippled across the entire supply chain, from container ports to warehouses.
One of the main challenges has been a shortage of trucks to move backed-up goods to their locations. “There’s way more freight than there are trucks to get it,” said Oren Zaslansky, CEO of logistics software company Flock Freight. “And that drives up costs because there's so few trucks there. So the shipper has to sort of pay whatever the market drives them.”
But there’s a key problem making the situation worse: Most trucks that are used to ship goods aren’t actually full.
Flock Freight wants to solve this problem by becoming the UberPool of trucking. By letting shippers share the same truck, companies can pay only for the space they use, rather than paying for a truck that’s half empty.
Cargo-sharing is a lot more complicated than ridesharing.
Flock Freight’s algorithm has the challenge of solving for all these variables while still balancing supply and demand using Uber-like surge pricing. But when it works, it helps the supply chain get back to what it does best: moving goods from point A to point B.— Aisha Counts (email | twitter)
"To win more revenue for your sales teams, start with the customer. Understand what your customers need, and make sure that those needs are aligned to clearly defined internal success criteria. Build trust across the teams that what you sold the customer is what is being delivered." - Pilar Schenk, COO at Cisco Collaboration
Bad news: The world’s largest contract chipmaker TSMC told investors very early Thursday morning that the chip shortage isn’t going to draw to a close anytime soon.
The Taiwan-based company said that it doesn’t expect to have excess manufacturing capacity through the year because of ongoing demand for chips needed for high-performance computing and smartphones. But this amounts to good news for TSMC itself: The company’s sales surged 36% to $17.57 billion and profit jumped 45%, and it expects to produce full-year results at the upper end of its forecast.
TSMC executives warned, however, that its expansion plans may face trouble next year. The tools the company needs to expand its factories are becoming more challenging to buy, in part hindered by the damaged global supply chain. It won’t be a problem this year, but it's not clear if TSMC’s efforts to mitigate the issue will clear things up for 2023.
Net zero. Carbon offsets. Scope 3 emissions. These are just some of the terms you’ll find in Big Tech’s climate plans. Understanding what they actually mean is vital to ensuring the industry is meeting its goals — and understanding whether those goals are the right ones.
Join Protocol’s Brian Kahn for a virtual event on April 19 at 10 a.m. PT, where he’ll talk with some of the people responsible for setting those goals and experts who are monitoring them to find out what tech companies are really doing. Joining Brian will be Suzanne DiBianca, the chief impact officer at Salesforce, and Jamie Beck Alexander, the director of Drawdown Labs and Project Drawdown.
Over the past week Workday and Amplitude added new customer leaders, and executives from Splunk, Twilio and Domo jumped ship to join startups.
Sam Alkharrat is the new chief partner officer at Workday. Alkharrat was previously president and CRO at C3.ai and held leadership roles at VMWare and SAP.
Lambert Walsh is the first chief customer officer at Amplitude. Walsh joins from DocuSign where he was SVP of Customer Success, and was a VP at Adobe prior to that.
Kartik Ramachandran is the first CFO for Notarize. Ramachandran was previously the CFO of Splunk, and held leadership roles at Groupon and Activision Blizzard.
Robin Andruss joined Skyflow as chief privacy officer. Andruss was formerly Twilio’s data protection officer and director, and worked in privacy at Yahoo and Google.
Mark Johnston was named CMO of Matillion. Johnston was previously interim CMO at Domo, and worked in marketing for Microsoft prior to that.
AWS submitted plans to build a new data center in the heart of garlic country outside Gilroy, California, at the very southern edge of the Bay Area.a new tool within BigQuery that allows administrators to automatically classify certain types of data as sensitive and deserving of extra protection against data loss.
"Trying to make every deal as big as possible often adds complexity and extends sales cycles. To accelerate growth, sellers should focus on landing faster, and then expanding, and expanding again. Getting customers into your solution sooner helps you solve their initial problems, then later, you can grow together." - Michael Megerian, Chief Revenue Officer at Yello
Thanks for reading — see you tomorrow!