September 13, 2022
Photo: Kevin Ku/Unsplash
Hello, and welcome to Protocol Enterprise! Today: why Katie Nickels is the go-to source in cyber defense circles for actionable threat intelligence, some troubling signs for data center spending from chipmakers and Mudge testifies before Congress on Twitter’s shaky infrastructure and security practices.
Cybersecurity is notorious for its complexity and, often, its inaccessibility to anyone besides the pros that do it for a living.
So it makes sense that it's taken someone with a passion for communication and education to illuminate some of the field's densest topics — someone like Katie Nickels.
Nickels has continued the work of making cyberthreat intelligence more accessible and useful as director of intelligence at Red Canary.
Ultimately, “you’d be hard-pressed to find anyone in cyberthreat intelligence that hasn’t learned from Katie Nickels," said Proofpoint’s Selena Larson.
Read the full profile on Nickels here.— Kyle Alspach (email | twitter)
ArgoCon, happening September 16 – 21 in San Francisco and virtual, will foster collaboration and discussion for audiences of all levels on the Argo Project, which consists of four projects: Argo CD, Argo Workflows, Argo Rollouts, and Argo Events. Register now for in-person or virtual to learn from practitioners about project pitfalls and best practices.
Western Digital makes flash storage devices and spinning hard drives — yes, remember those? — and its data center products can be a useful signal of how cloud computing operators are thinking about their capital expenditures. WD’s management spoke at a Goldman Sachs conference in San Francisco Monday, and offered a bleak view.
The executives said the pricing for flash storage had fallen at the fastest rate in 10 to 15 years, a significant change from when the company reported earnings in early August. CEO David Goeckeler didn’t mince words about the data center demand, describing the hyperscalers as cautious with their purchases.
“And in China it continues to be challenging,” Goeckeler said. “We haven't seen any signs of any comeback in China. So it really continues to be a difficult market.”
WD’s storage sales aren’t a perfect proxy for the health of the data center chip market, but after a growing number of signs of weakness emerged last week, too, it’s another indication that not all is well — at least in China.
At the same conference, Nvidia CFO Colette Kress told the audience that China’s hyperscalers were suffering from significant “economic issues in the country, possibly some of it related to the COVID lockdowns … but [also] other challenges with the economy.”
Elsewhere around the world, Kress said, is a bit of another story. Demand from the U.S. hyperscalers Nvidia deals with is “quite strong” and it remains difficult to get the graphics chips Nvidia is known for. Kress said they are sold out in many new places, and the logistics and distribution and overall volume remains lacking.— Max A. Cherney (email | twitter)
The mandate is clear. Modern businesses need to provide a seamless, tech-enabled, end-to-end customer experience across their organizations: to always be ready, no matter the time or the platform, to promptly address customer needs and provide a human connection. This requires eliminating silos, increasing automation and analytics and ensuring that the front end and the back end are aligned to deliver a positive experience for your customers and your team. But how do you achieve this in today’s digital landscape?
In this virtual Protocol event on Sept. 19, we will dive into the tech tools and tricks and real-life strategies that companies are using to build a CX tech ecosystem and prepare for an increasingly customer-first future. Please join Protocol Enterprise’s Aisha Counts in conversation with Lara Caimi, chief customer officer, ServiceNow; Glenn Weinstein, chief customer officer, Twilio; and Clara Shih, chief executive officer, Service Cloud, Salesforce.
Former Twitter security chief Peiter “Mudge” Zatkotestified before Congress Tuesday after the release of his whistleblower report detailing the security lapses and creaky infrastructure that underpins Twitter’s services.VMware agreed to pay an $8 million fine after the SEC charged it with misleading investors by delaying revenue recognition of some license sales into the next quarter.
ArgoCon, happening September 16 – 21 in San Francisco and virtual, will foster collaboration and discussion for audiences of all levels on the Argo Project, which consists of four projects: Argo CD, Argo Workflows, Argo Rollouts, and Argo Events. Register now for in-person or virtual to learn from practitioners about project pitfalls and best practices.Register to attend: In-person | Virtual
Thanks for reading — see you tomorrow!