June 16, 2022
Hello and welcome to Protocol Enterprise! Today: how ServiceNow CEO Bill McDermott hopes to lead the company to the promised land, why Snowflake is starting to talk about security and this week in enterprise tech moves.
It’s not uncommon for enterprise software CEOs to make outlandish claims in attempts to upsell customers, but no one quite embodies that ethos like Bill McDermott.
Over three days at ServiceNow’s recent Knowledge 2022 conference in Las Vegas, Protocol really got to know the charismatic CEO behind the fast-growing SaaS company.
Bill McDermott wants to lead ServiceNow to the promised land.
But ServiceNow faces a fair share of skeptics who question whether the company can live up to its audacious goals.
Ultimately, McDermott’s own vision and values may make or break the company’s ambitions.
Hybrid work success looks different depending on who you ask. Your company is made up of a cast of players, each with a role critical to a competitive and thriving business, and with an eye on their North Star: employee happiness. How do you appease all those stakeholders?
What's the next frontier in cloud data management? If you ask Snowflake, it's bringing cybersecurity teams into the modern data stack, in the same way that so many other parts of the enterprise have done in recent years.
Just about every security team today is struggling with challenges such as siloed data and a need for more data-informed decisions to be made by leadership, according to Omer Singer, head of Cybersecurity Strategy at Snowflake. "Breaking down silos — that's what we do," Singer said. "Being able to do that for cybersecurity is a priority for us now."
Earlier this month, Snowflake announced a new cybersecurity workload type that aims to make it easier to unify security data in a single place in the cloud. Key advantages include the ability to combine security data with business and contextual data, for better threat detection and management, along with the opportunity to leverage enterprise business intelligence, according to the company.
Within a typical organization, "security has been operating in a separate stack for so long, that many aren't yet aware of the benefits of owning their data in a data platform," Singer said. "So this is a very big transformation. It's not just a better backend technology for a specific security solution."
While Snowflake has been working with customers around security data use cases for years, the company is just now beginning to get more vocal about it, Singer acknowledged — including this week at the Snowflake Summit 2022. "This is the best-kept secret in cybersecurity," he said.— Kyle Alspach (email | twitter)
Over the past week, integration platform Boomi added new members to its C-suite, while Wikimedia and Liberty Mutual updated their top tech roles.
Madeline Ling is now CFO at Boomi. Ling was previously CFO for SimpliSafe, Agoda and VMWare’s Greater China region.
Fran Wilson is now CMO of Boomi. Wilson formerly held marketing leadership roles at Riskified and Red Hat.
Selena Deckelmann was named chief product and technology officer at Wikimedia. Deckelman was formerly the SVP of Mozilla where she was responsible for Firefox.
Monica Caldas was appointed CIO of Liberty Mutual. Caldas was formerly the deputy CIO, and was global chief information officer at GE prior to joining Liberty Mutual.— Aisha Counts (email | twitter)
Databricks plans to hire 2,500 employees this year, according to The Information, as database enterprise tech continues — so far — to avoid the hiring freezes and layoffs seen in other sectors of the tech industry.Splunk’s new CEO is going to take a very active role managing its product development organization, as the company continues to slog through the transition from the data center world to the cloud.
Rightsizing, where each meeting space is outfitted for a specific purpose, is top of mind for facilities pros. Reconfiguring rooms to support new hybrid work schedules enables personalization and a safe return to the office. Understanding how employees will use spaces as they come back will be critical for success.
Thanks for reading — see you tomorrow!