August 24, 2021

Photo: Adetona Omokanye/Bloomberg via Getty Images
Hello and welcome to Protocol | Fintech! This Tuesday: why Africa's the next big fintech market, Coinbase's product chief's bitcoin conversion moment and Visa's NFT purchase.
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What most people know about fintech in Africa may start and end with M-PESA. A big investment in a digital payments startup based in the continent's largest country may change that, as investors size up the fast growth in the region's mobile and internet usage and a young, growing population.
More venture capital funding is flowing into the region. African fintech startups raised $330 million in the first half of 2021, more than double the 2020 figure.
OPay is the continent's new venture darling. The three-year-old Nigerian mobile payments company is worth $2 billion after attracting a $400 million investment.
Payments are the wedge into the market. Mobile payments, both for paying bills and sending money, are a major focus in Africa. But they're just the start, and OPay has lots of rivals.
Africa is mostly unbanked, but heavily mobile. That's the huge opportunity fueling interest in new challenger banks and other mobile-first financial services.
Risks abound. Political instability and other typical emerging-market concerns are still present.
And OPay, Flutterwave and the rest are the lucky ones. While an increasing number of African startups are getting seed funding, the majority do not make it past the Series B, according to a Boston Consulting Group report.
— Tomio Geron
Over the last two years, many retailers have seen the benefit of investing in new, flexible payments. Despite the low-hanging fruit this opportunity presents, our research shows 60% of ecommerce merchants globally do not feel they receive enough payment insight to allow them to innovate their models. So how can businesses turn their ships around before it's too late?
India's crisis turned Coinbase's chief product officer into a bitcoin believer. Surojit Chatterjee explains what it took for him to buy his first bitcoin and how he plans to "unbank the banked."
Visa bought CryptoPunk #7610. The move either marks the payments giant's big push into NFT commerce, or just a really smart play for cheap publicity.
WeChat and UnionPay will recognize each other's QR codes. The agreement between a Chinese super app and a traditional payments giant marks a big step in the consolidation of the nation's mobile payment industry.
(Early Warning is the maker of the Zelle payment system.)
What problem would you like to see a fintech company solve?
Small businesses are the beating heart of our economy, but they face a lot of friction when it comes to payments. We are working with our partners to solve these challenges and have already seen a massive increase in Zelle usage by small businesses — 157% year-over-year growth. However, there is so much more to do for small businesses to have a fully digital payment experience, including offering real-time bill presentment.
What's your favorite pastime that doesn't involve a screen?
All things involving a racquet or paddle! When the pandemic struck, we all had to think of new ways to stay active while staying safe. Our family got a ping-pong table — and we use it almost every day. I also revived my tennis game, which has been dormant since my days on the North Hollywood High School tennis team. I recently fell in love with pickleball, a sport I had never even heard of before the pandemic but has been around for 50 years!
What's your biggest career mistake or learning opportunity?
I was told once by a mentor that, as a leader, the organization is vastly better off if you make everyone around you 10% better rather than doing the work of 10 people yourself. That's the distinction between a true leader at scale and being a great individual contributor. Many talented people struggle to make that leap.
That's the number of Klarna users in the U.S., more than double the number of customers the Swedish "buy now, pay later" had a year ago.
Over the last two years, many retailers have seen the benefit of investing in new, flexible payments. Despite the low-hanging fruit this opportunity presents, our research shows 60% of ecommerce merchants globally do not feel they receive enough payment insight to allow them to innovate their models. So how can businesses turn their ships around before it's too late?
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