June 9, 2022
Photo: Kevin Lanceplaine/Unsplash
Welcome back to our Workplace newsletter. Today: Meta is making waves at McDonald’s, people are seeking actual IRL work, and how employees are determining whether a company is LGBTQ+ friendly.
— Amber Burton, reporter (email | twitter)
Today, Meta announced a new partnership with McDonald’s that will place its Workplace platform in the hands of restaurant employees across the globe. The communications tool will be used to connect workers across franchise locations to disseminate information, training and internal updates.
While the partnership is one of many Workplace for Meta has with companies, the sheer magnitude of the partnership with McDonald’s is enough to turn heads. The partnership will connect 1.9 million of the fast food chain’s front-line workers — a novel investment in deskless workers, who often experience a high amount of turnover.
Though attrition remains high in the hospitality and service industry, Meta sees its Workplace platform as being a major tool to help workers feel more connected so they might stick around longer. I spoke with Christine Trodella, head of Workplace from Meta, about how the partnership will roll out to McDonald’s restaurant crews and why (or why not) others might want to consider such a tool for deskless teams.
The partnership is more of a play for “belonging” than communication.
How it will work:
Though the partnership is officially rolling out to all McDonald's workers today, it has already launched in 11 markets, including Spain, Australia and Portugal. Thus far, it has been used to crowdsource and vote on new uniforms for team members in Spain, to check in on people during the pandemic and to informally compare and share notes about the sales of a new chicken sandwich launched in restaurants across the globe.
Though in the early days of its launch, the partnership can be viewed as a case study for why you might or might not consider deploying such a tool to your deskless team.
It’s not just Elon Musk demanding the end to remote work. Founders Fund partner Keith Rabois tweeted last month that he was “looking to fund IRL startups.” When Protocol followed up with him later, Rabois said not only was he not interested in funding remote-first startups, but he also wasn’t interested in hiring people who wouldn’t come into an office. “The ambitious people want to work IRL,” he said in a DM to Allison Levitsky. Meanwhile, Yelp co-founder and CEO Jeremy Stoppelman said wanting to fund in-person startups was “equivalent to ‘looking to fund startups running Windows95.’”
Meet the VCs who are largely divided on whether success is easy in a startup that starts remote.
Hybrid work success looks different depending on who you ask. Your company is made up of a cast of players, each with a role critical to a competitive and thriving business, and with an eye on their North Star: employee happiness. How do you appease all those stakeholders?
Brie Wolfson, the person behind productivity zine The Kool-Aid Factory, has an arsenal of docs she uses instead of to-do lists. She has docs she uses every day, monthly, quarterly and annually. Here are some that seem particularly useful; you can check out her full list here.
Despite recent layoffs, it’s still a job seeker’s market. And workers in the LGBTQ+ community are doing their due diligence marking which companies are truly inclusive and which change their logos to a rainbow in June and call it a day. Indeed asked 1,002 full-time professionals who identify as LGBTQ+ about how they decide whether or not a company is LGBTQ+ friendly before they accept job offers.
The best computer science schools aren’t the ones you’d think.
A $220 million round of series D funding will open up professional apprenticeship programs to more workers.
Slack programmed us to respond instantly to work messages. Now it’s trying to deprogram us.
Google, Uber, Amazon and other tech giants are pleading with the Department of Homeland Security to let the children of H1-B visa holders stay in the U.S. after they turn 21.
HoloLens chief Alex Kipman is “pursuing other opportunities” after Insider reported that several former and current employees reported his inappropriate behavior toward female employees.
Rightsizing, where each meeting space is outfitted for a specific purpose, is top of mind for facilities pros. Reconfiguring rooms to support new hybrid work schedules enables personalization and a safe return to the office. Understanding how employees will use spaces as they come back will be critical for success.
A roundup of workplace news from the farthest corners of the internet.
Show us your Slacks. According to unnamed sources, Twitter is fighting with the Jan. 6 committee over employee privacy. The committee is demanding workers’ Slack messages to find out how Twitter managed moderation on the day of the insurrection.
Tim Cook calls hybrid work the “mother of all experiments” and said virtual work experiences were "not inferior, just different."
What’s the most annoying thing kids do these days according to Over-30 Redditors (i.e., The Olds)? TL;DR: bad email etiquette.
Seems like we’re all traumatized by awkward interactions via shared Google Docs at work.
Americans are terrible at taking lunch breaks at work, and I know this is true because there is hummus on my keyboard as I type this.
Thoughts, questions, tips? Send them to firstname.lastname@example.org. Have a great day, see you Sunday.