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Special Reports

pandemic

Amazon’s HQ2 project is stuck in the past

In Arlington, Virginia, Amazon is building more than 5 million square feet of office space in a world where offices are no longer prized.

Carbon dioxide emissions grew less than expected this year

The pandemic is 'over' at tech offices, too

Allison Levitsky

Customer experience in the enterprise
        Judith Platz: Customer support isn’t going back to the basement
    
Aisha Counts
Customer experience in the enterprise
        Customers still prefer talking to people over automated CX tech
    
Satchie Snellings
fast delivery

        Gopuff says it will make it through the fast-delivery slump
    
Sarah Roach
Protocol Fintech
        Suddenly Shopify’s fight is everywhere
    
Veronica Irwin
the Fintech team
tech stocks

        The next big tech bust?
    
Hirsh Chitkara
Sarah Roach

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